For those affected by COVID-19, please click this link to learn more about the Electricity Relief Program.

What to Consider When Switching Electricity Providers

Whether you’ve just moved to a new place or you’re looking for ways to cut down your monthly expenses, switching electricity providers can be quite the task. Thanks to the deregulated electricity market in Texas, people have more options for how they power their homes. While this has its benefits, it can quickly become overwhelming. Here’s what you should consider when switching to a new Texas power company:

Rates and Plan Types

Take time to compare rates across providers. Understand that some may pull you in with super low introductory rates, then increase them later. You’ll also want to keep in mind the difference between fixed-rate and variable-rate plans. Fixed rates stay the same for a set amount of time, while variable rates fluctuate based on the market, seasonality and other factors. Knowing the rate structure and plan types is one of the most important steps when switching electricity providers.

Hidden Fees

Some electricity plans and providers charge fees hidden in the fine print, like early termination fees, monthly service fees or minimum usage fees. These fees can catch you by surprise if you’re not expecting them. When switching power companies, always read the fine print. In Texas, power companies are required to provide an Electricity Facts Label (EFL) where you can find a clear breakdown of the rates and pricing structure before you sign up.

Contract Requirements

Contract terms can range from month-to-month to multi-year agreements. It’s worth understanding what you’re signing up for before committing. Shorter terms offer more flexibility, while longer terms sometimes come with lower rates. Some plans, especially prepaid options, skip contracts altogether, allowing you to pay as you go with no long-term obligations. Before switching, it’s also worth checking your current electricity plan if you’re on a contract, including end dates and cancellation terms, to avoid early termination fees or overlapping charges.

Credit Checks and Deposits

Many power companies that operate under a traditional postpaid billing structure require credit checks and deposits to begin service. This can present obstacles for those with less than perfect credit or a limited budget. Prepaid power companies often skip this step altogether, making their plans more accessible to a wider range of customers. It’s worth factoring this into your decision, especially if you want to avoid a credit check or high upfront costs.

Billing Structure

Beyond rates and fees, you’ll want to think about how you’ll actually manage your electricity. Some people like the control and flexibility of prepaid power, where you get to check in on your balance regularly, pay as you go and avoid surprises. Prepaid power is also good for those who want to be more mindful of their consumption, as these plans often offer real-time usage tracking. Others, however, may prefer the routine of a traditional postpaid monthly bill. When switching to a new Texas power company, keep the billing structure in mind, as this will impact how you budget each month.

Ready to make the switch to prepaid power? Call Texas power company, Pronto Power, at (844) 621-2852 or contact us online to get started with an electricity plan that puts the power in your hands!

New Customers

8:00am-5:00pm Mon-Fri
Closed on Saturday & Sunday
1-844-621-2852

Customer Care

8:00am-5:00pm Mon-Fri
Closed on Saturday & Sunday
1-888-234-1373