Customer Reviews

In trying to make arrangements on my acct. No one is answering the phone

I have been with Pronto for a couple of years now and I am so happy I found them! Their agents are always so helpful and have helped me keep my family safe. They have worked with me through tough times as they offer many options when you need a little help as we all do sometimes. Thank you Pronto!!!!

Pronto Power has been absolutely instrumental in helping keep my family safe and cool in these difficult times. They have helped us get through this pandemic and freeze in Texas and I am happy I ever found this company. They work with their customers very well.

Excellent

When I first lost my job, I ran up my credit cards trying to make it through the rough times. Ruined my credit, lost my house, I had to move into an apartment. I could not get my electric company to help me out. 15 years with TXU and now I needed their help, they turned their back on me. After reviewing 3 prepaid companies (Payless, Hello, Pronto) I choose Pronto Power, the rates were the cheapest, it was only $20 to get started, they offered my second chance to get monthly bills. I am happy to say after a year, I am still on Pronto’s prepaid, zero disconnections, and I decided that Pronto’s prepaid was easy to understand, really cheap as far as rates go, I have used the free extensions till payday. These guys have really looked out for me and my family, I am proud to say “I am Pronto Power customer.”