For those affected by COVID-19, please click this link to learn more about the Electricity Relief Program.If your payment has been successfully processed and approved by your financial institution, please allow up to 72 business hours for the payment to reflect correctly on your account.
Please note: Your account will be protected from disconnection until further notice while we work to resolve this system issue.
No Hidden Fees/No GimmicksFree ExtensionsNo Payment FeesNo Minimum Account Balance
Using the phone that's attached to your account, pull up your text messages.
Find your daily text messages from Pronto Power.
Reply to that number with "Can you add $X with my card on file ending in XXXX?"
We will confirm that your payment is made, typically within 30 minutes. Payment requests received after 6 p.m. will be processed the following business day.
Pronto Power gives you the freedom and flexibility to be in control of your electricity costs. You decide how much you want to purchase and pay as often as you would like. All that is required is a valid email and cell phone number with SMS text capability. You must be able to receive texts or emails as this is how we will alert you that your account is running low.
For one of our plans by calling us at 1-844-621-2852 and selecting which fits your budget best. Again, no contract is required and no credit check is necessary.
Receive confirmation once your service has been set up and ready to use. Most can be installed within the hour with a smart meter.
Turn your power on within the hour for just $50. This is not a deposit — it goes to the use of your electricity.
Every morning at 7 AM, you’ll receive a text or email (or both) reminding you of your electric usage and account balance. Your account needs just a single penny in it to keep your electricity on.
Just make sure your account has only one penny before 1 p.m., and you have nothing to worry about. Our customers can feel safe with our new auto-pay feature. If your account reaches $10 dollars or less, our system will auto load a preset amount from your credit or debit card.
With notifications arriving every day at 7 A.M., you always know your usage and account balance. You’re never surprised when you have to pay.
Check your balance, pay your bill online with VISA, MASTERCARD using our secure online portal.
Pronto Power does NOT require a credit check, a deposit, or social security number to get Fast, Affordable, Innovative, and Reliable (F.A.I.R.) electricity.
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8:00am-5:00pm Mon-Fri
Closed on Saturday & Sunday
1-844-621-2852
8:00am-5:00pm Mon-Fri
Closed on Saturday & Sunday
1-888-234-1373
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