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Pronto Powers

Reasons To Choose Pronto Power - Benefits For All Customers

No Hidden Fees/No Gimmicks Free Extensions No Payment Fees No Minimum Account Balance Refer A Friend Credits Monthly Billing In 90 Days

STEP BY STEP PROCESS
How It Works

Pronto Power gives you the freedom and flexibility to be in control of your electricity costs. You decide how much you want to purchase and pay as often as you would like. All that is required is a valid email and cell phone number with SMS text capability. You must be able to receive texts or emails as this is how we will alert you that your account is running low.

Step 1
Sign Up

For one of our plans by calling us at 1-844-621-2852 and selecting which fits your budget best. Again, no contract is required and no credit check is necessary.

Step 2
Receive Confirmation

Receive confirmation once your service has been set up and ready to use. Most can be installed within the hour with a smart meter.

Step 3
Pay to Connect Service

Turn your power on within the hour for just $19.99. This is not a deposit — it goes to the use of your electricity.

Step 4
Receive Notifications

Every morning at 7 AM, you’ll receive a text or email (or both) reminding you of your electric usage and account balance. Your account needs just a single penny in it to keep your electricity on.

Step 5
Reload Again

Just make sure your account has only one penny before 1 p.m., and you have nothing to worry about. Our customers can feel safe with our new auto-pay feature. If your account reaches $10 dollars or less, our system will auto load a preset amount from your credit or debit card.

Pronto Power
4.4
Based on 126 reviews
Colette Garcia
Colette Garcia
21:41 14 Oct 21
Great Light Services , I would highly recommend this company .because they make you feel very comfortable and help you with any issues . I am very satisfied with their services , Very quick and responisve as well.
Wendy Freimuller
Wendy Freimuller
19:29 28 Apr 21
Very easy set up and pay. Thank you Johnathon for your fast and friendly service!!!
Rose Cano
Rose Cano
13:35 08 Apr 21
great customer service! thank you Jonathan 😉
Suz Morgan
Suz Morgan
14:30 02 Feb 21
I spoke to a representative working from Houston ~ her name is " Luseli " ~ She should be commended for her articulation, communication, patience and overall superior customer service!! *Reference our call* on Tues.Feb.2, 2021 @8:04am + Pmt of $20.00 for Acct# S98117111 = Susan Morgan, 2019 Brookside Dr., Grapevine,Tx 76051,Cell: 817-305-6232. Thank you Luseli !!
Kym Baker
Kym Baker
16:18 18 Dec 20
yes Phillip was very helpful and went above and beyond to help me and my family. Thank you a million times!
Ashley Marie Moreno
Ashley Marie Moreno
04:43 11 Dec 20
philip, helping my family out during this pandemic and being understandable. great full for him.
Mark Nash
Mark Nash
04:01 05 Sep 20
these folks always help out as things been tough lately and you people have been there. Thank You
Cecilia Sanchez
Cecilia Sanchez
23:10 11 Aug 20
Great customer service great price Jorge was awesome
Nayeli Ponce
Nayeli Ponce
22:21 01 May 20
Jonathan was quick to get my account set up n had light in no time
Cherry Poppens
Cherry Poppens
17:31 29 Apr 20
very good customer care...
.
Angela Collins
Angela Collins
21:00 06 Apr 20
Jonathon was very helpful on the phone and the power was very good priced. only had to pay $20 to get it started and the power was on within the hour.
Jennifer Hernandez
Jennifer Hernandez
14:45 06 Apr 20
Johnathan was really helpful and friendly. Pronto power has rates that I can afford and they had my power on quickly. I would definitely recommend them.
Greg Reese
Greg Reese
19:40 28 Mar 20
awesome company and friendly staff
es muy asesible se las Recomiendo.
Judy Thomas
Judy Thomas
22:38 19 Mar 20
Pronto Power is the Bomb!! (Judy Battle)
Christina Sessions
Christina Sessions
13:45 16 Mar 20
I like that you don't have to have a deposit. and I like that I can put however much on my account that I want and love that they give you a loan if you really need it and have hard time with financial they help take care of you and give you extension and you still will continue with your services. Thank you Pronto Power you Rock.
Rose Sandoval
Rose Sandoval
17:59 04 Mar 20
They are always there when I need them! I’ve tried to move to another company but they don’t treat me as well as pronto
Nekeba Johnson
Nekeba Johnson
15:22 07 Feb 20
they really work with you. good customer service
Mario Rodriguez
Mario Rodriguez
03:57 18 Jan 20
estoy muy contento por el trato que medio pronto pawer..
Nicky Cruz
Nicky Cruz
17:13 16 Jan 20
que es una eselente conpañia ..y da muy buena atencio sus servisios som exselentes
Rafael Rodriguez
Rafael Rodriguez
18:05 02 Jan 20
un buen servicio pronto y seguro
Gabby Cansino
Gabby Cansino
16:34 19 Dec 19
Muy buenas explicaciones respecto a mi cuenta
Alejandra Alcantar
Alejandra Alcantar
15:07 25 Nov 19
muy buena compañía se las recomiendo ay aveces que no puedo dar mis pagos y te ayudan son muy amables y hoy fue un día que no pude conseguir para mi pago y gracias al señor Felipe muy ablame me otorgó una extensión para mi pago muchas gracias felipe
Vickie Rains-Marshall
Vickie Rains-Marshall
19:07 22 Nov 19
Awesome!!! I recommend this company!
Maria Ramos
Maria Ramos
15:00 20 Nov 19
I have to say this is one of the best prepaid electric companies EVER! I recently moved to a new apartment and been having issues with the meter.
Phillip is the BEST!! He took care of the issue and acted quickly. He cares about the customer and their issues.
Thank you Phillip!
Lori Caldwell
Lori Caldwell
00:07 19 Nov 19
my roommate moves out and leaves me with an outragous power bill that I could not pay before it was terminated. Pronto saved me and had my power on the same day!!.They send courtesy messages daily with my balance and call before terminating so I have a chance pay first! I have no complaints with this co. So far.
Kim Blankenship-Gore
Kim Blankenship-Gore
03:26 17 Oct 19
I have never used a company like this! Honestly the best !! They do take care of their customers! I will never use another electric company!!
Renee Broadus
Renee Broadus
15:05 04 Sep 19
They work with you if your in a bind I love it
GREAT PPL WORKS WITH YOU ON PAYMENTS AND EVERYTHING..
Terri Alexander
Terri Alexander
13:59 01 Jul 19
yes they will go the extra mile to work with you
Susan Massey
Susan Massey
17:24 27 Jun 19
very reliable and good cust service always
Diane Sullins
Diane Sullins
01:40 31 May 19
if u can't afford that big bill every month please check them out I will not chance company they work with u loving my light company
Julie Del Angel
Julie Del Angel
17:12 26 May 19
they really work with you and I love pronto power
Jennifer Kgmyde
Jennifer Kgmyde
17:18 25 May 19
yes. the best company i had so far iam loving it
Kikis Uresti
Kikis Uresti
12:25 11 Apr 19
por los préstamos y extenciones ke me ayudan
Lele Annette
Lele Annette
14:12 07 Apr 19
easy to work with plus monthly offered after 90 days
Shyra Johnson
Shyra Johnson
15:22 29 Mar 19
there very patient and helpful .. keep up the good work
Patricia Barnett
Patricia Barnett
00:52 28 Mar 19
best electric company I have ever used
Felicia Austin
Felicia Austin
00:33 08 Mar 19
Done help me a lot I was frustrated at first and when I explain Clarissa my situation she became my hero,I highly recommend anyone to this company
its the best way to manage ur elc. with daily text.
Bradley Mason
Bradley Mason
22:34 13 Feb 19
Thank you Pronto Power!!! Finally there's an electricity provider that REALLY cares about its customers and, everyone there is SUPER NICE. Pronto Power really is#1!!!
Judy Battle
Judy Battle
23:14 11 Feb 19
I love pronto power!! I've been with them for 3 years and have never had a problem with them!!
Nek Seaton
Nek Seaton
04:31 30 Jan 19
I give it a flower store so far I haven't had any problems really they are very fair...
Nek Seaton
Nek Seaton
20:17 08 Jan 19
They're very helpful and I love Pronto power..
Lesha Rogers
Lesha Rogers
14:33 27 Dec 18
I love having pronto power as my Electric company.
LaToya Robinson
LaToya Robinson
17:37 01 Dec 18
great company no doubt i do recommend
Adrienne Wooten
Adrienne Wooten
12:36 21 Nov 18
They are always willing to work with you!
Jason Lanier
Jason Lanier
16:59 12 Nov 18
awesome company and they stand by the refer a friend program
Lillian Hope Turman
Lillian Hope Turman
15:50 08 Nov 18
customer service is excellent
Tammy Hamblen
Tammy Hamblen
14:42 17 Oct 18
very reliable and friendly
Teresa Galvan
Teresa Galvan
03:06 17 Oct 18
their serice as well as the reps/employees always helpful
Rhonda Powell McGrew
Rhonda Powell McGrew
16:11 17 Sep 18
The flexibility in payment options and account issues.
Ree Ree
Ree Ree
18:26 14 Sep 18
I just had the pleasure of speaking with the wonderful Laura who just set me up for service!
Cole Mon Maharajah
Cole Mon Maharajah
18:28 05 Sep 18
love it. and it's a great thing to start with they will work with you all rhe time. keep up the good work guys and gales
Craig Ridley
Craig Ridley
13:47 28 Aug 18
Excellent prepaid servuce and customer service. Quick and easy
Chelsea Nicole
Chelsea Nicole
04:12 25 Aug 18
Beyond awesome customer service, great plans! I wasn't looking forward to having pre paid service but overall great experience!
Koko Chanel
Koko Chanel
02:53 17 Aug 18
very good understanding company
Sarah Graves
Sarah Graves
15:58 11 Aug 18
ADAM IN SALES helped me get power today for my new house! He was super wonderful, very friendly and knowledgeable. He made the whole process very quick and easy! Adam is definitely an asset to Pronto Power and I would recommend this service to anyone especially if you need service FAST!!! If I could give this place 6 stars I would!
Hilary Laraine Conn
Hilary Laraine Conn
19:42 08 Aug 18
I have used pronto power for several years! I wound recommend this electric company anytime.
Jonathan Warner
Jonathan Warner
18:03 08 Aug 18
They work with you on everything
Sherry Mccall
Sherry Mccall
18:28 06 Aug 18
Pronto power have very low rates i give them a ten they will work with you i didnt have the money to pay they give me two extensions in one month thats a ten from me.
Kim Jones
Kim Jones
22:04 04 Aug 18
First time doing prepaid I was scared and nervous but the representative I was talking to insured me that it will be ok and she was right enjoying this company....
Liz De Los Santos
Liz De Los Santos
17:02 30 Jul 18
Phillip is awesome! Thank you pronto power for taking care of us! Phillip went above and beyond to help me. I've been a customer for over two years, I can honestly say that this is the best electricity provider out there.
Helena Serrano
Helena Serrano
17:01 28 Jul 18
The district manager Philip was so nice and very helpful after I had been on hold due to their maintenance issues in the area. I sent an email thinking no one would respond and he r sounded literally 2-5 min after sending out that email I was in shock that he called me himself. He was so kind and polite I wasn’t even mad about waiting anymore lol! Thank you Philip! He made it more easier to move in my new apartment which had electricity set up and ready to go. Love this company always so helpful. �
Tanya Gooch Moore
Tanya Gooch Moore
05:17 13 Jul 18
Tried it for 1st time in Oct. while we remodeling rent house and so affordable that there wasnt no way we were going to another company. Also referred a friend and got my credit!!!!! Customer service is great and i have no complaints!! I LOVE THIS COMPANY!!! I try to get everyone i know to change over!!
Connie Case
Connie Case
23:26 29 Jun 18
Its great
Sofia Leeona
Sofia Leeona
18:10 26 Jun 18
Yes & No.

yes I do only because they help in a lot of ways not to get disconnected.

no I don't because they have hidden fees and way way wayyyy to expensive.

I am definitely going to switch to reliant energy free weekends and cheap on kws.
Demonte Hoffer
Demonte Hoffer
15:20 18 Jun 18
Best energy company out here great customer service
Sandra Alaniz
Sandra Alaniz
01:18 15 Jun 18
Great customer service and always so helpful when I need help...
Oralia Flores
Oralia Flores
15:35 09 Jun 18
Great AWESOME COMPANY THANK YOU
Deantoinette King
Deantoinette King
07:53 09 Jun 18
Yes indeed they are a great help!!
Contrina Childress
Contrina Childress
15:39 03 Jun 18
This Company has been the best!!!!!
Alicia Marie
Alicia Marie
04:24 31 May 18
Pronto power is so GREAT I just moved in to my new home today. � In we all know that stress, but pronto power had my house lit in cooled off in less then an hour. In wonderful customer service thank you sooooo much pronto. �
Jd Jaydizal Flores
Jd Jaydizal Flores
13:08 28 May 18
I can honestly say that pronto power has helped a lot since I been with there company
Normalee Morehead
Normalee Morehead
20:54 23 May 18
I have only had Pronto Power for two months so far I love it. The customer sales representative are the nicest and polite people I've ever spoken with. Its a winner with me. Keep up the great work.
Lisa Garza
Lisa Garza
18:19 15 May 18
This is the best electric company I've ever had the pleasure of using
Ever Guerra
Ever Guerra
14:21 07 May 18
Me parece excelente compania de electricidad se las recomiendo, para que espiezen a ahorrar mucho dinero. Dinero que en otras companias esta regalando, esperando la chequen y empiezan ahorrar con. Pronto power.
Roxanna Cantu Chandler
Roxanna Cantu Chandler
16:06 30 Apr 18
Michael Dominguez
Michael Dominguez
18:58 26 Apr 18
They have helped me out numerous occasions even though this time they are not giving me an extension and my lights will be shut off they still help me up until this point
Sheila Staples
Sheila Staples
10:19 25 Apr 18
Duston L. Guidry
Duston L. Guidry
14:31 21 Apr 18
Quick service and good customer service ...they had my lights on in less then two hours...

Customer Reviews

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We Care

Customized
Daily Reading

With notifications arriving every day at 7 A.M., you always know your usage and account balance. You’re never surprised when you have to pay.

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Pay Your Energy
Bill Online

Check your balance, pay your bill online with VISA, MASTERCARD using our secure online portal.

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No Credit Check
Required

Pronto Power does NOT require a credit check, a deposit, or social security number to get Fast, Affordable, Innovative, and Reliable (F.A.I.R.) electricity.

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Pay Your Bill

There are several ways to pay your bill

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New Customers

8:00am-7:00pm Mon-Fri
8:00am-5:00pm Saturday
1-844-621-2852

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Customer Care

8:00am-7:00pm Mon-Fri
8:00am-5:00pm Saturday
1-888-234-1373