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Pronto After-Hours

Text to Pay
with Pronto Power

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Step 1

Using the phone that's attached to your account, pull up your text messages.

Step 2

Find your daily text messages from Pronto Power.

Step 3

Reply to that number with "Can you add $X with my card on file ending in XXXX?"

Step 4

We will confirm that your payment is made, typically within 30 minutes. Payment requests received after 6 p.m. will be processed the following business day.

To assist you with account questions during after hours, here are some helpful tips, tools and resources:

New Customers

8:00am-6:00pm Mon-Fri
8:00am-5:00pm Saturday
Closed on Sunday

Customer Care

8:00am-6:00pm Mon-Fri
8:00am-5:00pm Saturday
Closed on Sunday

We are currently experiencing large call volumes. Please note, wait times will be delayed. For quick help and to make a payment, click here.