Holiday Closure
Our offices will close early at 3:00 PM on Thursday, April 17th, and will remain closed through Sunday, April 20th, in observance of Good Friday. Normal operations will resume on Monday, April 21st. If you're experiencing a power outage, please visit our outage page for assistance.

For those affected by COVID-19, please click this link to learn more about the Electricity Relief Program.
Get Started Today 1-844-621-2852

Switch to Southlake Prepaid Power and Skip the Deposit

Deposits lurk everywhere. It seems like every time you try to start a new service, you are hit with a credit check, month in advance, hidden charges, small print, and a deposit. What you thought was going to be a simple switch turns out to cost several hundred dollars. If only there was another way.

 

Introducing Pronto Power, Southlake’s prepaid power leader! Pronto Power allows customers to skip the credit check and deposit and head straight to the best service at the lowest price. Hidden charges and small print? No way! We do not tie our customers to a contract and ensure your entire transaction is transparent – you are informed every step of the way of what to expect for your money. 

 

No deposit, no problem!

 

Many electric companies run a credit check on their customers to see if they require a deposit. At Pronto Power, we never ask for a social security number and don’t bother with a credit check. Instead, our customers pay for their service in advance, and the amount they add to their accounts is up to them. If you want to add $20 at a time, go ahead. As long as your account is above zero, your power remains on, and you can enjoy the comforts of electricity. Paying in advance means your bill is always current, which means Pronto Power does not have to rely on a deposit to make up any unpaid bills. Everyone wins!

 

Keeping track of your usage

Every morning, Pronto Power contacts you by text or email – or both. Our customer service team sets up daily correspondence to let you know your current balance and electricity usage. You pay online at any time. 

But some months’ unexpected expenses keep you from paying your bill on time. Pronto Power understands and will work with you and defer your payment until your next paycheck. Just call us before 1:00 when you receive a text explaining funds need to be added. This free service provides peace of mind and does not incur late fees or hidden charges.

Friendly service at Pronto Power

 

You will love the friendly customer service representatives at Pronto Power. Our trained team teaches you how to read your smart meter directly from your phone in real time. Open the app and see how fast your meter is running. Turn on the washing machine and watch the power usage rise. Turn off the dishwasher and watch the numbers drop. You make the decisions. 

Customers who are aware of how they consume electricity use less, and that benefits everyone. By being aware of how much wasted energy your refrigerator uses, for example, you might wish to have it fixed or invest in a new energy-saving appliance. New appliances can often pay for themselves in less than a year by using far less energy.

The ultimate place to go for Southlake prepaid power is Pronto Power. We save you the most money every month. Call our customer service professionals at 844 621-2852 today to begin saving on your next electric bill. 

 

New Customers

8:00am-6:00pm Mon-Fri
Closed on Saturday & Sunday
1-844-621-2852

Customer Care

8:00am-6:00pm Mon-Fri
Closed on Saturday & Sunday
1-888-234-1373