For those affected by COVID-19, please click this link to learn more about the Electricity Relief Program.
Get Started Today 1-844-621-2852

Take Control Over Your Power Bill with Austin’s Prepaid Power Provider

The beginning of the month often brings a familiar concern—another round of bills in the mailbox. If only there was a way to make payments on your schedule instead of someone else’s. That’s the power you have when you sign up for Austin’s prepaid power provider, Pronto Power. Instead of the power company sending you a surprise bill once a month, you have the power to pay the bill on your time. How does it work? Read below to learn more.

The Power of Prepaid Power

When you sign up as a Pronto Power prepaid customer, you take control of your billing. Your service begins with a phone call to our friendly customer service team who will instruct you to download our app and guide you through the steps of adding funds to your account. The funds are used to pay your bill. As long as you have at least 1¢ in your account, your power remains on.

The best part of this structure is that you can add funds to your account on your schedule. Want to pay after 5:00 on a Sunday? No problem; simply open your app and transfer the funds from your bank account. You can add funds monthly, weekly, or even daily—prepaid service is flexible and allows you to pay on your schedule instead of the power company’s.

Watching While You Use

The app you use to load funds to your account also allows you to monitor your power usage in real-time. For example, turn off the dishwasher and watch the numbers on the meter move slowly. Now, turn on the air conditioner and watch as the numbers move quickly. Studies have shown that when customers are directly involved in monitoring their power usage, they tend to use less, leading to more savings!

No Up-Front Costs

Signing up for most utility companies takes a toll on your time and your budget. Often, you find yourself waiting for long application processes, credit checks and technicians to connect your service. Pronto Power customers avoid these obstacles altogether. The “pronto” in Pronto Power is more than a name – it’s a promise. We deliver “power within the hour” to over 98% of the homes in Texas with a smart meter.

Are you ready to be the next satisfied Pronto Power customer? Call Austin’s prepaid power provider, Pronto Power, today at (888) 621-2852.

New Customers

8:00am-5:00pm Mon-Fri
Closed on Saturday & Sunday
1-844-621-2852

Customer Care

8:00am-5:00pm Mon-Fri
Closed on Saturday & Sunday
1-888-234-1373