For those affected by COVID-19, please click this link to learn more about the Electricity Relief Program.
Get Started Today 1-844-621-2852

In Case of Outage

Need to report an outage?

Refer to the tables below for contact information.

Centerpoint Energy (800) 332-7143 View Outages Additional Information
Oncor (888) 313-4747 View Outages Additional Information
AEP North & Central (866) 223-8505 View Outages Additional Information
Texas New Mexico Power (888) 866-7456   Additional Information

New Customers

8:00am-6:00pm Mon-Fri
8:00am-5:00pm Saturday
Closed on Sunday
1-844-621-2852

For After Hours Click Here

Customer Care

8:00am-6:00pm Mon-Fri
8:00am-5:00pm Saturday
Closed on Sunday
1-888-234-1373

We are currently experiencing large call volumes. Please note, wait times will be delayed. For quick help and to make a payment, click here.