For those affected by COVID-19, please click this link to learn more about the Electricity Relief Program.Scheduled System Maintenance Notice
Dear Valued Customers,
Due to a scheduled system update, you will not be able to make payments or make changes to your account from Friday, October 23, through Sunday afternoon, October 25, 2026.
We apologize for any inconvenience and appreciate your patience and understanding.
Thank you,
Customer Support Team
Refer to the tables below for contact information.
| Centerpoint Energy | (800) 332-7143 | View Outages | Additional Information |
| Oncor | (888) 313-4747 | View Outages | Additional Information |
| AEP North & Central | (866) 223-8505 | View Outages | Additional Information |
| Texas New Mexico Power | (888) 866-7456 | Additional Information |
8:00am-5:00pm Mon-Fri
Closed on Saturday & Sunday
1-844-621-2852
8:00am-5:00pm Mon-Fri
Closed on Saturday & Sunday
1-888-234-1373
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