You have a choice of many electrical service providers in Fort Worth, but very few of them offer service without a credit check. That is one of the many perks you receive as a Pronto Power customer. Your Fort Worth prepaid power provider, Pronto Power, never asks for a social security number to begin service or run a credit check since you pay for your service as you use it.
Beginning service with most utility providers means you are forced to pay a deposit, a month in advance, connection fees, service fees, equipment fees, et cetera. At Pronto Power, we do not ask for any of those fees, and your bill amount is never a shock since you have access to your account with a free app you can check any time you want. The app also allows you to check your balance, your electricity usage, pay your bill, and text with a customer service representative.
Every morning at 7:00 you receive a text, email, or both letting you know how much you owe. If your account is low, you can pay via the app or by calling our toll free number – 844-621-2852. As long as your account contains at least one cent, your electricity remains on.
We also understand life happens, and sometimes your finances do not allow you to pay when your account is low. Call one of our customer service representatives before 1:00 when your account is running out of funds. and we will be happy to defer your bill until your next paycheck at no additional fee.
We teach our customers how to read their smart meters from this app on their phones – look at the app to see how quickly your smart meter is running. When the heater kicks on, watch the meter click over more quickly. Turn the heater to a lower temperature and the numbers move more slowly. Studies prove that customers who are aware of how they consume electricity tend to use less, and that leads to a lower electric bill.
The texting aspect of your app is a great way to contact customer service if you have a question. Let us know how we can better serve you whether it is to answer a question or pay a bill.
Call the best electricity provider in Fort Worth, Pronto Power, today at 844-621-2852. As long as your home is equipped with a smart meter (98% of all homes in Texas are) we can have your service transferred from another provider in under an hour.
We ask for a small amount upfront for you to add to your account. This is not a deposit or a service connection fee. This is money for you to pay for your electric usage. Add more money every time it falls below a certain amount, or every morning, or once a week…you pay on your schedule. We will be glad to answer any questions you have and look forward to having you as our next Pronto Power customer.
8:00am-6:00pm Mon-Fri
Closed on Saturday & Sunday
1-844-621-2852
8:00am-6:00pm Mon-Fri
Closed on Saturday & Sunday
1-888-234-1373