If your payment has been successfully processed and approved by your financial institution, please allow up to 72 business hours for the payment to reflect correctly on your account.
Please note: Your account will be protected from disconnection until further notice while we work to resolve this system issue.
Living on a tight budget isn’t easy, but as a college student, retired individual, parent or someone on a fixed income, it’s essential. When budgeting for electricity, it’s nearly impossible to predict your monthly bill or keep track of how much you’re spending throughout the month. But with Pronto Power, Austin’s top pay-as-you-go electricity provider, you have complete transparency, eliminating the anxiety of huge surprise bills.
Prepaid power is different from traditional electrical service because you pay in advance for the electricity you use. Prepaid power gives you the flexibility to add funds to your account from your phone whenever you please. Simply open the app to find out how much remains in your account. Whether you wish to add more in that moment or wait until a later date, the choice is yours. It’s that easy.
With prepaid electricity, you have control. You can set up your account to automatically add funds when it drops below a set amount, or you have the freedom to add funds at your leisure. You manage your electricity as you go, and the amount you pay and when is all up to you.
Every morning at 7:00, you’ll receive a text or email reminding you of the amount of remaining funds in your account. You decide at that time whether you want to add more or let it ride a little longer. As long as your account has at least 1¢ remaining, electricity continues to flow. You can always open the mobile app from wherever you are to check your balance and track your usage, as well.
Some months are more challenging than others. If you find yourself in a situation where your bank account is running low at the same time as your Pronto Power account, simply contact the friendly representatives at Pronto Power and let them know. They can defer your billing until your next paycheck to allow electricity to continue powering your home. It’s just one more perk of being one of Pronto Power’s prepaid customers.
Being a prepaid customer has additional perks. Pronto Power’s prepaid customers never have to undergo a credit check, which means nobody will ask for your social security number. Since prepaid accounts are paid in advance, they’re never in arrears, which means there’s never a need for a deposit—which is usually the purpose of running a credit check.
Along with avoiding credit checks and deposits, you also avoid installation fees, start-up fees, a month in advance, and other up-front costs. All you need to do is load money into your account, and your service begins. If your home is one of the 98% of Texas homes already equipped with a smart meter, you can enjoy power within one hour of contacting Pronto Power. We make powering your home fast and easy!
Are you ready to enjoy all the advantages of Austin pay-as-you-go electricity? Give Pronto Power a call at (844) 621-2852 to get started!
8:00am-5:00pm Mon-Fri
Closed on Saturday & Sunday
1-844-621-2852
8:00am-5:00pm Mon-Fri
Closed on Saturday & Sunday
1-888-234-1373