For those affected by COVID-19, please click this link to learn more about the Electricity Relief Program.
Empiece Hoy 1-844-621-2852

Customer Reviews


> Write a Review

Compassion

Rated 5 out of 5
agosto 2, 2022

I am utterly pleased with the service I receive at pronto power when temperatures started soaring and my air conditioner had to work harder which means my bill went up and I didn’t have the new amount pronto power customer service stepped up and said I got your back and provided me with the rest of the amount I needed for my bill and made me feel like they really care about their customers the world needs more compassion like this

Goddess Shirreka

GREAT CUSTOMER SERVICE

Rated 5 out of 5
agosto 1, 2022

First and foremost, I can t speak for everyone else who has experienced Pronto power but as a customer I can speak for myself. I’ve been with pronto almost 2 months and I’m very satisfied with your services. Their agents are very sweet, helpful,and know how to satisfy a customer. Which let me know that prompto that Pronto Power not made with love they train their employees to do the same. Velsca sum my matter today with is highly CSR services and I can’t let him go unknown. I also spoke to a very kind lady name Kayla omg her charisma was on point. She understood my call and I communication was very short polite and also unique because she made my heart smile. Thank you Pronto Energy for teaching your employees to speak with love and also care about others I appreciate you guys understanding and giving people like me a chance to prove my ability and continue to be to Pronto Power customer..

LaShanda Choice

Best power company there is

Rated 5 out of 5
julio 3, 2022

I’ve been with pronto power for several years, always been fantastic, the support team is professional but understanding at the same time. I had a baby in April and was on maternity leave and needed assistance more than ever. They were there to help in every way possible. We had a couple mishaps, but overall, I wouldn’t change companies if someone paid me. Highly recommend!

Amberly Rrahmani

Unabke to contact Pronto power on friday 11-5-2021 at 8:25 am

Rated 5 out of 5
noviembre 5, 2021

In trying to make arrangements on my acct. No one is answering the phone

Arlene Haller

Best company!

Rated 5 out of 5
septiembre 21, 2021

I have been with Pronto for a couple of years now and I am so happy I found them! Their agents are always so helpful and have helped me keep my family safe. They have worked with me through tough times as they offer many options when you need a little help as we all do sometimes. Thank you Pronto!!!!

Richard Carter

Nuevos Clientes

8:00am-6:00pm Lun-Vie
8:00am-5:00pm Sábado
Cerrado Domingo
1-844-621-2852

Para después de horas has clic aquí

Atención al Cliente

8:00am-6:00pm Lun-Vie
8:00am-5:00pm Sábado
Cerrado Domingo
1-888-234-1373

We are currently experiencing large call volumes. Please note, wait times will be delayed. For quick help and to make a payment, click here.