{"id":204,"date":"2017-09-26T09:50:23","date_gmt":"2017-09-26T09:50:23","guid":{"rendered":"\/?page_id=204"},"modified":"2023-09-13T12:12:16","modified_gmt":"2023-09-13T17:12:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/powermepronto.com\/es\/faq\/","title":{"rendered":"Preguntas M\u00e1s Frecuentes"},"content":{"rendered":"<p><div data-foldup=\"no\" class=\"bg_faq_content_section\"><\/p>\n<h5>Me gustar\u00eda conectar mi servicio con Pronto Power, \u00bfqu\u00e9 necesito hacer?<\/h5>\n<p>Pronto Power ofrece los servicios prepagos m\u00e1s r\u00e1pidos con las mejores tarifas prepagas en Texas sin trucos, cargos ocultos ni sorpresas. Llame a nuestro equipo de ventas para saber si califica para lo que los clientes de Texas llaman \u00abEl principal proveedor de electricidad.<\/p>\n<h5>\u00bfC\u00f3mo funciona el servicio con Pronto Power?<\/h5>\n<p>Pronto Power no solicita un n\u00famero social, verificaci\u00f3n de cr\u00e9dito ni requiere un dep\u00f3sito. Pronto Power simplemente le enviar\u00e1 un mensaje diario por correo electr\u00f3nico o mensaje de texto (o ambos) que le informar\u00e1 cu\u00e1ntos kilovatios ha utilizado y el saldo restante en su cuenta. (ver ejemplo <a href=\"\/es\/how-it-works\/\">aqu\u00ed<\/a>).<\/p>\n<p>Mientras mantenga un saldo positivo en el momento de la facturaci\u00f3n (7 a.m.), continuar\u00e1 teniendo electricidad. Si hay un d\u00eda en el que no puede hacer un pago, simplemente llame y pregunte acerca de nuestras protecciones y extensiones de cuenta gratuitas.<\/p>\n<h5>\u00bfCu\u00e1nto tiempo lleva encender mi energ\u00eda?<\/h5>\n<p>Pronto Power ha encendido la electricidad de un cliente dentro de la hora el 98% del tiempo. Nuestro lema de &#8216;Poder dentro de la hora&#8217; nos convierte en la compa\u00f1\u00eda prepaga m\u00e1s r\u00e1pida de Texas. Para calificar para el servicio; los clientes deben tener un medidor inteligente activo, con el medidor libre de problemas tales como interruptores, requisitos de permisos, construcci\u00f3n nueva, etc. Si surge un problema, Pronto Power contactar\u00e1 al cliente dentro de una hora para actualizar a los clientes de lo que se necesita para conectar el Servicio.<\/p>\n<h5>\u00bfPronto Power ofrece protecci\u00f3n \/ extensiones de cuenta?<\/h5>\n<p>Pronto Power comprende que los clientes pueden pasar por un momento dif\u00edcil y \/ o no pueden hacer un pago y \/ o simplemente necesitan un par de d\u00edas hasta el d\u00eda de pago, simplemente llame antes de la 1:00 p.m. para solicitar la protecci\u00f3n \/ extensi\u00f3n de la cuenta.<\/p>\n<h5>\u00bfTiene Pronto Power cargos ocultos o trucos en sus planes?<\/h5>\n<p>Aqu\u00ed en Pronto Power, nos enorgullecemos de tener las mejores tarifas prepagas en Texas sin tener que usar trucos \/ trampas, tarifas ocultas en nuestros planes.<\/p>\n<h5>Si me desconecto, \u00bfPronto Power cobra una tarifa de desconexi\u00f3n \/ reconexi\u00f3n?<\/h5>\n<p>Pronto Power no cobra por los cargos de administraci\u00f3n de desconexi\u00f3n \/ reconexi\u00f3n, simplemente haga un pago de su saldo negativo (incluido cualquier saldo pendiente de pago) m\u00e1s $20. $20 no es una tarifa, es simplemente para tener fondos positivos en su cuenta. Ejemplo: negativo $2.47. El cliente pagar\u00eda $22.47, $2.47 cubrir\u00eda el negativo y dejar\u00eda la cuenta positiva $20.<\/p>\n<p>Mientras que es raro que la empresa de servicios p\u00fablicos cobre una tarifa de reconexi\u00f3n, ha ocurrido menos del 1% del tiempo, en estos casos, Pronto Power pasar\u00e1 el costo sin un margen de beneficio.<\/p>\n<h5>\u00bfQu\u00e9 es el plan de aplazamiento de pago? \u00bfComo funciona?<\/h5>\n<p>Si un cliente tiene un saldo negativo alto y no puede realizar un pago, los clientes pueden solicitar un plan de aplazamiento de pago gratuito. Pronto Power le prestar\u00e1 a un cliente el saldo negativo total m\u00e1s $ 20. Eso puede devolverse en cuotas semanales sin costo de marcado. Ejemplo: Cuenta negativa $ 10, un pr\u00e9stamo puede ser de hasta $ 30 que se pagar\u00e1 en 6 cuotas semanales de $ 5 por semana. Los clientes siempre pueden pagar el pr\u00e9stamo antes, el cliente debe informar a un miembro del equipo de atenci\u00f3n al cliente.<\/p>\n<p>Mientras se encuentre en un plan de pago de aplazamiento activo, Pronto Power agregar\u00e1 un interruptor de retenci\u00f3n en la cuenta.Una suspensi\u00f3n de interruptor significa que un cliente no puede comprar energ\u00eda de otra compa\u00f1\u00eda ya que Pronto Power cerrar\u00e1 el medidor hasta que el pr\u00e9stamo se pague en su totalidad.<\/p>\n<h5>\u00bfQu\u00e9 es un interruptor de espera?<\/h5>\n<p>Hay dos tipos de interruptores que un proveedor de electricidad puede colocar en un medidor. 1er plan de aplazamiento de pago activo o 2\u00ba para cargadores de alteraci\u00f3n. Este bloqueo impedir\u00e1 que el medidor de un cliente compre electricidad de cualquier otro proveedor de electricidad hasta que los cargos se paguen en su totalidad. Si usted es un inquilino nuevo que acaba de mudarse, Pronto Power puede ayudar a los nuevos clientes a eliminar la retenci\u00f3n. Llame a nuestro equipo de atenci\u00f3n al cliente al <span class=\"affiliatecode\">888-234-1373<\/span>.<br \/>\n<\/div><\/p>","protected":false},"excerpt":{"rendered":"<p>Me gustar\u00eda conectar mi servicio con Pronto Power, \u00bfqu\u00e9 necesito hacer? Pronto Power ofrece los servicios prepagos m\u00e1s r\u00e1pidos con las mejores tarifas prepagas en Texas sin trucos, cargos ocultos ni sorpresas. Llame a nuestro equipo de ventas para saber si califica para lo que los clientes de Texas llaman \u00abEl principal proveedor de electricidad. &hellip; <a href=\"https:\/\/powermepronto.com\/es\/faq\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Preguntas M\u00e1s Frecuentes<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":916,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-204","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Low Cost Electricity Texas Frequently Asked Questions | Pronto Power<\/title>\n<meta name=\"description\" content=\"Buying Cheap Electricity from Pronto Power is the first choice to Low Cost Energy in Texas is the first step to savings. 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