{"id":2566,"date":"2021-05-04T07:43:49","date_gmt":"2021-05-04T12:43:49","guid":{"rendered":"https:\/\/powermepronto.com\/?p=2566"},"modified":"2021-06-15T05:32:50","modified_gmt":"2021-06-15T10:32:50","slug":"submetering-in-texas-know-your-rights","status":"publish","type":"post","link":"https:\/\/powermepronto.com\/en\/submetering-in-texas-know-your-rights\/","title":{"rendered":"Submetering in Texas: Know Your Rights"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2567\" src=\"https:\/\/powermepronto.com\/wp-content\/uploads\/2021\/06\/bigstock-Old-Watthour-Meter-Of-Electric-367732216.jpg\" alt=\"\" width=\"1000\" height=\"667\" srcset=\"https:\/\/powermepronto.com\/wp-content\/uploads\/2021\/06\/bigstock-Old-Watthour-Meter-Of-Electric-367732216.jpg 1000w, https:\/\/powermepronto.com\/wp-content\/uploads\/2021\/06\/bigstock-Old-Watthour-Meter-Of-Electric-367732216-300x200.jpg 300w, https:\/\/powermepronto.com\/wp-content\/uploads\/2021\/06\/bigstock-Old-Watthour-Meter-Of-Electric-367732216-768x512.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>If you live in a multi-unit complex (apartments, condos, mobile home park), you may have your smart meter read by the complex or park management rather than the electric company.<\/p>\n<p>This is called \u201csub-metering.\u201d<\/p>\n<p>In other cases, you may not have a separate meter for your unit. So instead you may be billed for your electricity based on your unit\u2019s physical size.<\/p>\n<p>This is called \u201cnonsubmetered master metering.\u201d<\/p>\n<p>In either case, because the billing works differently than it normally would, you have special rights and your landlord has certain responsibilities.<\/p>\n<p>Take a look at some of the highlights to make sure you get fair treatment:<\/p>\n<p><strong>1. How Your Usage Should Be Charged<\/strong><\/p>\n<p>Submetered costs are calculated by adding the total charges for electricity usage and any tax, and then dividing that by the total number of kWhs used. This gives you an average cost per kWh.<\/p>\n<p>This average cost should then be multiplied by your kWh consumption.<\/p>\n<p>If your landlord does anything differently than that, they\u2019re violating your rights and could be charging you for electricity you don\u2019t actually use.<\/p>\n<p><strong>2. How Billing Must Work<\/strong><\/p>\n<p>The Texas Public Utility Commission (PUC) outlines exactly what must appear on your electric bill if you are a submetered tenant.<\/p>\n<p>Your bill must include:<\/p>\n<ul>\n<li>The same billing unit your REP bills your complex in (usually kWhs)<\/li>\n<li>The payment due date, which must be at least 7 days after your bill was issued<\/li>\n<li>What your meter read at the time of billing<\/li>\n<li>The kWh rate you\u2019re being billed<\/li>\n<li>The total amount you\u2019re being charged for the usage period<\/li>\n<li>Monthly delivery to you, unless you received electricity service for less than a month<\/li>\n<li>Separate billing from your monthly rent bill<\/li>\n<\/ul>\n<p>If your payment is late, your landlord can charge a maximum of 5% of the total amount due, and no more.<\/p>\n<p>Your landlord may disconnect your electricity if you don\u2019t pay, but they must give you at least 5 days\u2019 notice before doing so.<\/p>\n<p>On top of all that, your property manager must keep records of your complex\u2019s electric bills, how they calculated your average cost of electricity, submetering reports, and submetering tests for the current month and previous 12 months.<\/p>\n<p>You also have the right to inspect those reports during normal business hours or at a time to which you and your landlord agree.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1006\" src=\"https:\/\/powermepronto.com\/wp-content\/uploads\/2018\/07\/bigstock-150564203.jpg\" alt=\"\" width=\"2699\" height=\"1518\" srcset=\"https:\/\/powermepronto.com\/wp-content\/uploads\/2018\/07\/bigstock-150564203.jpg 2699w, https:\/\/powermepronto.com\/wp-content\/uploads\/2018\/07\/bigstock-150564203-300x169.jpg 300w, https:\/\/powermepronto.com\/wp-content\/uploads\/2018\/07\/bigstock-150564203-768x432.jpg 768w, https:\/\/powermepronto.com\/wp-content\/uploads\/2018\/07\/bigstock-150564203-1024x576.jpg 1024w\" sizes=\"auto, (max-width: 2699px) 100vw, 2699px\" \/><\/p>\n<p><strong>3. What If You Have a Dispute? <\/strong><\/p>\n<p>You do have protection if you want to dispute something your landlord is doing related to submetering.<\/p>\n<p>First, you must file a complaint with the owner. They then have 30 days to respond.<\/p>\n<p>If you\u2019re not happy with the landlord\u2019s response, you can call the PUC\u2019s Customer Protection Division at 1-888-782-8477 or <a href=\"https:\/\/www.puc.texas.gov\/consumer\/complaint\/Complaint.aspx\">visit their website<\/a>.<\/p>\n<p>Submetering floats under the radar. But now you know the basics. If you want to know your full rights, <a href=\"https:\/\/www.puc.texas.gov\/consumer\/electricity\/Metering.aspx#:~:text=Your%20meter%20will%20be%20read,to%20come%20to%20your%20home.&amp;text=The%20new%20meters%20will%20record,their%20electric%20usage%20and%20expenses\">visit the Public Utility Commission\u2019s website<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>If you live in a multi-unit complex (apartments, condos, mobile home park), you may have your smart meter read by the complex or park management rather than the electric company. This is called \u201csub-metering.\u201d In other cases, you may not have a separate meter for your unit. So instead you may be billed for your &hellip; <a href=\"https:\/\/powermepronto.com\/en\/submetering-in-texas-know-your-rights\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Submetering in Texas: Know Your Rights<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":2567,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":["post-2566","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Submetering in Texas: Know Your Rights - Pronto Power<\/title>\n<meta name=\"description\" content=\"What protects you if you live in a multi-unit complex with submetering? 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