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With the deregulation of Texas power suppliers in 2002, the amount of service providers has escalated sharply, which brought the cost of power down just as steeply for Edgecliff Village customers and all other Texas customers.\u00a0<\/span><\/p>\n Many customers who wish to sign up for electrical service are unable to do so because of many reasons, such as lack of a social security number, poor credit, or not enough money to pay a deposit. Pronto Power has a workaround for all 3 of these situations: prepaid electricity.\u00a0<\/span><\/p>\n Unlike traditional electrical service, prepaid service does not require a deposit because you pay in advance for your service. In other words, you call Pronto Power and speak with one of our friendly, knowledgeable customer service representatives, who asks if you have a smart meter. For 98% of all Texans, the answer to this question is \u201cyes.\u201d The next step is for you to download an easy-to-use app and set up your Pronto Power account. Once you have deposited an amount of money, your power is turned on \u2013 usually within an hour. We call this \u201cpower in an hour\u201d!\u00a0<\/span><\/p>\n From your app you can add more money any time you want, and as long as your account contains at least one penny your account remains active. We inform you every morning by text or email or both to let you know if your balance dips too low so you can add more funds.<\/span><\/p>\n <\/p>\n If you find you cannot pay your bill on time, let us know as quickly as possible. We can work with you and offer a free extension on your bill until your next paycheck. Our customer service team is willing to help when you need it most. If you receive a text or email stating your account requires more funds, contact us before 1:00 in the afternoon and we will ensure your account remains on until you can make your next payment.\u00a0<\/span><\/p>\n <\/p>\n <\/p>\n Another great method to keep rates low is Pronto Power\u2019s real-time power usage app. We teach our customers how to read their smart meters from their phones \u2013 you don\u2019t even have to look at your home\u2019s meter. Look at the app to see how fast your meter is running. Turn on the washing machine and watch the power usage rise. Turn off the dishwasher and watch the numbers drop. You make the decisions.\u00a0<\/span><\/p>\n <\/p>\n Great power at a great price means nothing if you are never able to communicate with a company. Our customer service team knows you can take your business elsewhere since you are not bound by a contract. Therefore, they treat every customer with the respect and dignity they deserve. You have choices, and you chose Pronto Power. We want you to know you\u2019ve made the right choice.\u00a0<\/span><\/p>\n <\/p>\nUnderstanding prepaid electricity<\/b><\/h2>\n
Paying for your service is easy<\/b><\/h2>\n
Tracking and managing your power usage<\/b><\/h2>\n