{"id":3271,"date":"2022-07-21T04:46:59","date_gmt":"2022-07-21T09:46:59","guid":{"rendered":"https:\/\/powermepronto.com\/?page_id=3271"},"modified":"2023-02-13T09:58:20","modified_gmt":"2023-02-13T15:58:20","slug":"pronto-powers-newest-feature-text-to-chat","status":"publish","type":"page","link":"https:\/\/powermepronto.com\/en\/pronto-powers-newest-feature-text-to-chat\/","title":{"rendered":"Pronto Power\u2019s Newest Feature \u201cText to Chat\u201d"},"content":{"rendered":"<p>Pronto has just released a new feature, and customers are loving it! Who doesn\u2019t prefer to text nowadays? You may have some questions, like:<\/p>\n<ul>\n<li>What is the text to chat good for?<\/li>\n<li>How does it work?<\/li>\n<li>Can I use a different number to chat?<\/li>\n<\/ul>\n<h2>Paying Your Bill with Text to Chat<\/h2>\n<p>The number 1 reason why customers are loving Text to Chat is that it can be used to pay your bill. Yes, that\u2019s right! Customers who have a credit card on file can simply text the phone number they received their daily message from and say \u201cCan you add $50 with my card on file ending in 1234?\u201d One of our dedicated agents assigned to this queue will open your account, take your payment and send you a confirmation text. This means No More Hold Times!<\/p>\n<h2>Using Text to Chat in Different Situations<\/h2>\n<p><strong>Account Protection\/Extensions<\/strong><\/p>\n<p>Need a little more time to pay, and don\u2019t feel like waiting on hold? Text the number you receive your daily text message from and ask \u201cCan you please tell me if I qualify for an extension until Friday when I get my check?\u201d<\/p>\n<p>No more hold times! A dedicated Text to Chat agent will reply to you and get you the information you need.<\/p>\n<p><strong>Deferred Payment Plans\/Loans<\/strong><\/p>\n<p>Account is negative, and you need a deferred payment plan or loan? Text the number you receive your daily text message from and ask \u201cCan I please get a deferred payment plan or loan?\u201d<\/p>\n<p>No more hold times! A Text to Chat agent will reply and give you the deferred payment plan\/loan breakdown. On top of this, you will also receive the documents by email the next morning.<\/p>\n<p><strong>Moving to a New Residence<\/strong><\/p>\n<p>Moving to a new location and can\u2019t wait on hold to give the details? Just text the number you receive your daily text message from and say, \u201cI am moving to a new location. Here is the address. Can someone call me to give me the details please?\u201d<\/p>\n<h2>Text to Chat has been one of Pronto\u2019s biggest add ons in 2022<\/h2>\n<p>The only requirement to use this feature is that you must use the phone number that is registered to your account. Your account number is linked through the cell phone you already have on file.<\/p>\n<p>","protected":false},"excerpt":{"rendered":"<p>Pronto has just released a new feature, and customers are loving it! Who doesn\u2019t prefer to text nowadays? You may have some questions, like: What is the text to chat good for? How does it work? Can I use a different number to chat? Paying Your Bill with Text to Chat The number 1 reason &hellip; <a href=\"https:\/\/powermepronto.com\/en\/pronto-powers-newest-feature-text-to-chat\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Pronto Power\u2019s Newest Feature \u201cText to Chat\u201d<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-3271","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pronto Power\u2019s Newest Feature \u201cText to Chat\u201d<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/powermepronto.com\/pronto-powers-newest-feature-text-to-chat\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[:en]Pronto Power\u2019s Newest Feature \u201cText to Chat\u201d[:es]La caracter\u00edstica m\u00e1s nueva de Pronto Power &quot;Text to Chat&quot; - Pronto Power\" \/>\n<meta property=\"og:description\" content=\"Pronto has just released a new feature, and customers are loving it! 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