{"id":1202,"date":"2019-01-18T13:09:25","date_gmt":"2019-01-18T13:09:25","guid":{"rendered":"http:\/\/www.powermepronto.com\/?page_id=1202"},"modified":"2022-12-21T06:14:39","modified_gmt":"2022-12-21T12:14:39","slug":"prepay-electric-with-friendly-helpful-customer-service-for-all-of-burleson","status":"publish","type":"page","link":"https:\/\/powermepronto.com\/en\/prepay-electric-with-friendly-helpful-customer-service-for-all-of-burleson\/","title":{"rendered":"Prepay Electric with Friendly, Helpful Customer Service for All of Burleson"},"content":{"rendered":"

\"\"Do any of the following happen when you call you REP\u2019s customer service?<\/p>\n

\u201cUh. I\u2019m sorry. Company policy doesn\u2019t allow me to do that.\u201d<\/p>\n

\u201cHold on. Let me transfer you to the right team for that.\u201d And then when you talk to the next service associate, they do the same thing.<\/p>\n

\u201cYes. We take payment over the phone. Here\u2019s our fee for that.\u201d Wait a minute! Why would your REP charge just to do their job?<\/p>\n

Unfortunately, these scenarios, and dozens of others just like them, are the standard of service at most REPs.<\/p>\n

Here\u2019s how customer service goes when you call Pronto Power:<\/p>\n

\u201cYes. I can do that.\u201d<\/p>\n

\u201cGee. I\u2019m sorry to hear that. Let me help you fix that.\u201d<\/p>\n

\u201cSorry to hear you\u2019re having so much financial trouble. Let me help you get an extension so your electricity stays on.\u201d<\/p>\n

Wow! That\u2019s easy! Customer service like it should be.<\/p>\n

Why is Pronto Power So Much Cheaper than Other Electric Companies, While Still Offering Such Amazing Service?<\/h2>\n

We simply have a different business model that takes a long-term approach, rather than short-term quick fixes.<\/p>\n

Other companies who charge you all sorts of crazy and unreasonable hidden fees, while also not offering you customer service that\u2019s even worth the slightest rip, want their profit now.<\/p>\n

Maybe they have a CEO who needs to show good numbers to their board. Maybe their impatient. And maybe it\u2019s just the way they learned to operate based on past experiences.<\/p>\n

We don\u2019t know.<\/p>\n

But we do know that at Pronto Power, you get treated right – with respect and courtesy. Plus, you get the cheapest prepaid no-deposit power in Texas.<\/p>\n

Not only is this the right thing to do, but this keeps our operating costs down because we don\u2019t have to always pay to advertise and find new customers. Plus, it keeps our marketing costs down because you happily tell your friends and family about your positive experiences.<\/p>\n

This makes us a much healthier and more stable company over the years and decades. And since the savings get passed on to you:<\/p>\n