Holiday Closure
Our offices will close early at 2:00 PM on Wednesday, November 27th, and will remain closed through Friday, November 29th, in observance of the Thanksgiving holiday. Normal operations will resume on Monday, December 2nd. If you're experiencing a power outage, please visit our Outage Page for assistance.
Using the phone that's attached to your account, pull up your text messages.
Find your daily text messages from Pronto Power.
Reply to that number with "Can you add $X with my card on file ending in XXXX?"
We will confirm that your payment is made, typically within 30 minutes. Payment requests received after 6 p.m. will be processed the following business day.
Pronto Power gives you the freedom and flexibility to be in control of your electricity costs. You decide how much you want to purchase and pay as often as you would like. All that is required is a valid email and cell phone number with SMS text capability. You must be able to receive texts or emails as this is how we will alert you that your account is running low.
With notifications arriving every day at 7 A.M., you always know your usage and account balance. Youâre never surprised when you have to pay.
Check your balance, pay your bill online with VISA, MASTERCARD using our secure online portal.
Pronto Power does NOT require a credit check, a deposit, or social security number to get Fast, Affordable, Innovative, and Reliable (F.A.I.R.) electricity.
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When you’re juggling bills, rent, groceries, and maybe even the occasional unexpected expense, managing a household budget can feel like a high-wire act. For low-income families, every dollar counts, and finding ways to make those dollars stretch further is essential. One tool that can make a significant difference is prepaid power. Here are four ways … Continue reading 4 Ways Prepaid Power Can Benefit Low-Income Families
8:00am-6:00pm Mon-Fri
Closed on Saturday & Sunday
1-844-621-2852
8:00am-6:00pm Mon-Fri
Closed on Saturday & Sunday
1-888-234-1373